Gazebo Warranty & Spare Parts

At HD Gazebos Ltd, we build gazebos designed to last. To give you complete peace of mind, all of our products are backed by a clear, reliable warranty — plus access to a full range of spare parts to keep your gazebo in top condition for years.

🛡️ Warranty Information

PRO HD40 Range (40mm Frame) Metallic badge with 'PRO HD40' text on a white background

Covered by a 2-year frame warranty against manufacturing defects.

PRO HD50 Range (50mm Frame)

Covered by a 3-year frame warranty against manufacturing defects.

Canopies & Sidewalls (All Ranges)

Covered by a 12-month material warranty against manufacturer faults in fabric or stitching.

What’s Covered

  • Manufacturing or structural defects
  • Faulty materials or components
  • Stitching or seam issues (within 12 months for canopies/sidewalls)
  • What’s Not Covered
  • Wind or weather-related damage (including storms, high winds, heavy rain, or snow)
  • Damage from misuse, improper setup, or lack of anchoring/weighting
  • General wear and tear from regular use

🔧 Spare Parts Guarantee

We know that even the toughest gazebos can suffer accidents. That’s why we stock a full range of spare parts, including:

  • Replacement frame legs and roof poles
  • Connectors, brackets, and joints
  • Replacement canopies and sidewalls & carry bags

This means you don’t need to replace your whole gazebo — just the part you need, keeping your investment strong and reliable for years.

📩 Making a Warranty Claim

  1. Contact us at (info@hdgazebos.co.uk) with your order number.
  2. Include clear photos of the fault or damage.
  3. Our team will review and confirm the next steps within 2 working days.

If your claim is approved under warranty, we’ll provide a replacement part or product at no extra cost.