Terms of service

📄 TERMS OF SERVICE

OVERVIEW

This website is operated by HD Gazebos Ltd. Throughout the site, the terms “we”, “us” and “our” refer to HD Gazebos Ltd.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, and merchants.

1. ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country
  • You will not use our products for any illegal or unauthorised purpose
  • You will not violate any laws in your jurisdiction

A breach of these Terms may result in termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to:

  • Refuse service to anyone at any time
  • Limit or cancel orders
  • Modify or discontinue the Service without notice

You agree not to reproduce, duplicate, copy, or exploit any portion of the Service without written permission.

3. ACCURACY OF INFORMATION

We aim to ensure all information on our website is accurate and up to date.

However:

  • We do not guarantee that all information is complete or error-free
  • Product descriptions and specifications may be updated without notice

4. PRODUCTS AND SERVICES

We sell heavy duty gazebos and accessories, including PRO HD40 and PRO HD50 ranges.

  • Products may be available exclusively online
  • Quantities may be limited
  • We reserve the right to discontinue products at any time

We make every effort to display products accurately, but colours and images may vary depending on your device.

5. PRICING AND BILLING

All prices are listed in GBP (£) and include VAT unless stated otherwise.

We reserve the right to:

  • Change prices without notice
  • Refuse or cancel orders
  • Correct errors in pricing or product information

6. DELIVERY

We aim to dispatch orders promptly; however:

  • Delivery times are estimates only
  • We are not responsible for courier delays
  • Risk passes to the customer upon delivery

Please report any delivery issues within 48 hours.

7. RETURNS AND REFUNDS

Our Returns Policy forms part of these Terms of Service.

  • Customers may return goods within 14 days
  • Items must be unused and in original packaging
  • Return costs are the responsibility of the customer

Please refer to our full Returns Policy for more details.

8. WARRANTY AND PRODUCT USE

We provide warranties on selected products as outlined on our website.

Important:

  • Gazebos must be properly secured at all times
  • Products must not be used in unsafe weather conditions

We are not liable for damage caused by misuse, improper setup, or weather conditions.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential loss
  • Our liability is limited to the value of the goods purchased

Nothing excludes liability for death or personal injury caused by negligence.

10. THIRD-PARTY SERVICES

We may use third-party providers such as:

  • Shopify (hosting platform)
  • Payment providers
  • Analytics and advertising services

We are not responsible for the practices of these third parties.

11. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

12. INTELLECTUAL PROPERTY

All content on this website is owned by HD Gazebos Ltd and may not be used without permission.

13. CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time.

Changes will take effect immediately upon posting on the website.

14. GOVERNING LAW

These Terms of Service are governed by the laws of England and Wales.

15. CONTACT INFORMATION

For any questions regarding these Terms, please contact:

Email: info@hdgazebos.co.uk
Company: HD Gazebos Ltd